We have a strict code of ethics the we adhere to while your loved one is in our care. All of our staff is committed to uphold those ethical standards. All of our cremations take place right in our facility by a Certified Crematory Operator and we are fully licensed by the Texas Funeral Service Commission.
Our staff is committed to caring for your loved one and upholding the following guidelines:
1. Identification of the deceased.
To ensure security, a personal identification band is placed on your loved one at the moment your loved one is transferred to our care.
2. Tracking of Remains.
Your loved one is logged into our tracking system This tracking system includes date of arrival at the facility and name of the transfer technician. Personal belongings are catalogued and placed in a secure area for their return to the family. At the time of cremation an identification number is assigned, which is stamped into a stainless steel identification tag. This number is used to track every phase of the cremation process.
3. No Transfer to other crematory facility.
We perform all cremations at our cremation center in our licensed crematory. Your loved one is not transferred to another facility or taken to another location for cremation.*
4. Cremation Container
Your loved one is placed in the cremation container of your choice, with their name written clearly on it and matching the identification tag. – if no container is chosen, we place your loved one in a rigid leakproof container to ensure proper safety and discretion – (we go the extra step and place all bodies in a container )
5. Cremation log book.
Immediately prior to the cremation process, your loved one and their personal identification is noted in our logbook. Each log entry details the name of the individual, date and time of the cremation, identification number and certified crematory operator’s name. The log is dated and the start time is noted and initialed by a cremation technician before and after the cremation.
6. Crematory Checklist.
The crematory checklist are placed on the outside of the cremation chamber during the cremation process. The metal identification tag is placed at cremation chamber during the process.
7. After Cremation.
After the cremation is complete, the cremated remains are placed with the stainless steel identification tag into an temporary container or urn the family has selected.
8. Delivery of Remains.
For families that are in Lubbock you may schedule a time to receive the remains at our Funeral Chapel or we will prepare the remains for shipment via Registered Mail US Post Office.
Staff Commitment to Code of Ethics
Before our staff can work with your family, each staff member must make a personal commitment to our Code of Ethics.
Visit www.prepaidfunerals.texas.gov for information relating to the purchase of preneed funeral contracts including descriptions of the trust and insurance funding options available under state law.